Bring ActiveCampaign into your Gmail inbox!
Meaningfully connect and engage with your customers. Go beyond sales automation to optimize your customers’ experiences — while closing more deals, faster.
The ActiveCampaign extension brings the power of ActiveCampaign’s customer experience automation into your Gmail inbox. Seamlessly manage your marketing and sales processes, and control your email marketing, marketing automation, and CRM without even switching tabs.
A CRM THAT STAYS UP TO DATE & ORGANIZED
As you qualify your leads and opportunities, you can automatically create a new deal record in ActiveCampaign. As the deal progresses, you can move it through the stages of your pipeline. As you collect additional information about the contact or opportunity you can add that information to their contact record. You’ll never have to worry if your CRM is current.
THE DATA YOU NEED, WHEN YOU NEED IT
Have all your contact data at your fingertips, right in your inbox next to the message you are typing. You’ll see your contact’s social network profiles, any tags you’ve applied, custom field values, any automated processes they are currently involved in, and open deal records associated with them.
TIME-SAVING AUTOMATION MADE EASY
Without leaving Gmail, you’ll be able to trigger sequences of automated actions. When you learn what product a prospect is interested in, you can drop them into an automated follow-up sequence with targeted content and offers to move your sales process along faster. If a contact schedules an appointment, you can drop them into an automation that automatically reminds them one hour before and then follows-up with them after to see if they have any additional questions. Choose from hundreds of pre-built automations that you can use with just a few clicks.
LEARN MORE
Learn more about ActiveCampaign’s CRM functionality at: http://www.activecampaign.com/crm/
CUSTOMER SUPPORT
If you have a suggestion or concern, please visit and send us a message: http://www.activecampaign.com/contact/ We’ll respond quickly.
ActiveCampaign’s category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 750+ pre-built automations that combine transactional email and email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 70% of ActiveCampaign’s customers use its 870+ integrations including Microsoft, Shopify, Square, Facebook and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in Marketing Automation, CRM and E-Commerce Personalization on G2.com and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com.
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sometimes the sidebar in Gmail dissapaers. If you have 2FA on, you cannot use the Chrome plugin. It won't allow you to login.
Stephane
The behavior of this extension is not consistent. You don't really know when it syncs or not your emails. Sometimes it works. Today I just discovered that while I activated the sync options on some emails, (I was able to see and select the icon), none were synced. The extension lost the account setting and I had no warning. You keep thinking it's working ok, while it's not. Since there is no option to sync afterward (like in other CRM) you are stuck with your emails in your inbox and nothing logged in active campaign. I've been using it for several years now and despite several versions it's still highly perfectible.
hhs
I've used some extension and active is more efficient. Activecampaign shows me a quick snapshot and helps me gain some context on the customer's journey on our content and channels. I also suggest that the uuspy.net for spying on ecommerce online store.
Daniel
Ein tolles Tool während meiner täglichen Arbeit. Super, dass es ActiveCampaign nun auch als Extention für Google Chrome gibt. Dankeschön!
Yan
I don't understand why they removed the ability to add people to lists from the gmail plugin directly. Why break it if it was working? Generally it is also buggy, and certain common sense functionality is made way too complicated. (eg. you can only edit notes on an account if there is already a note... so you can't create a new one) Just feel it has potential, but for the price I pay for AC, it's not a very good plugin.
Jessica
AC saves me so much time, and this plug-in allows ease especially when referrals come directly to my inbox. I appreciate being able to connect new contacts quickly to pipelines, tag for an automation and add to interest lists every time! It's simple and not a replacement for the full CRM features that are best managed directly in AC. Depending on your business, you'll know within a few days if the plug-in works for your needs. If it does, you'll click that blue button every time you send a message!
Roxana
Only a small percentage of emails that I send from my gmail account I want to sync. For example, I don't want my personal emails and emails to suppliers and co-workers to be sync'd into AC. There should be a prompt to 'sync this email with AC'. Sync'd emails should also be added to a list. As it works now, they just get sync'd without a list associated to the contact, so all my sales agents see the contacts. Unusable in my environment.
paola
essenziale ed estremamente pratica!
Mark
Needs more functionality. Needs to be able to track link clicks in inidvidual emails sent to prospects. Also needs some sort of desktop alerts functionality. Email open tracking isn't great either. Having to navigate to your out box to view email opens is an unnecessary step. All of this info should be available within the extension when it's open within chrome. Just not robust enough.
Aarathy
It's mostly fantastic - when it works it does everything it promises. it pulls up the customer card when I receive an email so I can familiarise myself, it's super easy to update tags and contact info etc as well as add new clients to our database direct from my inbox. By using trigger tags from my inbox, I barely even need to open Active Campaign. However it does crash on occasion and when that happens there's no easy fix, deleting, reinstalling, restarting or refreshing browser work sometimes but not always. Hopefully these glitches will be minimal and this will keep being my inbox sidekick
Dan
Works great for me. Sometimes doesn't show up, but a close and re-open typically fixes.
Barb
This is terrible! Incredibly slow on Windows 10. Inconsistent as to when it will appear. When it work, it works beautifully but it only works 10% of the time.
Mame
I was expecting this app for a long time!!! amazing app.
Weien
I'm a fan!
ROMAN
ActiveCampaign has been an amazing addition to our company. The extension is really simple and easy to use. If you have a small business and use Google Mail, it's the only extension I've come across that ties your email accounts to your ActiveCampaign account. You can use the Chrome extension to automatically add new customers from Gmail into your database or to track the details of your customer's email addresses in your database. It's been an absolute lifesaver for me and has really streamlined my process.
Mike
So I am writing this as of 7/28/21. The Chrome Extension has clearly been worked on over the last couple of years. It makes it super easy to add contacts to AC, add deals and manage your contacts. Truth be told, I really like knowing when people have opened my emails or not. That's probably my favorite feature of the extension.
Jenny
This recent update removed a bunch of features making this extension pretty useless. Now I can't add users from with gmail. When i click the chrome extension, none of the information populates from an email so adding a new contact requires copying and pasting into the chrome extension. While I can search contacts (more helpful than the last extension), when i click on them it doesn't even open in active campaign automatically. What it does do is bring me to the login screen no matter how many times I have already logged into active campaign. This is a painfully backwards "upgrade".
Kim
I've never had any trouble with fields not populating, or the app crashing. I use it every day in my business, particularly the saved responses for emails. I love it, can't imagine working without it.
Sophia
Would be amazing if it worked. Always bugging out. Adding a task, which I used to use all the time, just gives my a blank interface now. And if I click on a task to update it, I can do that — but there is no save button. And no, it does not automatically save changes. I've spent at least an hour trouble shooting with tech support and they just keep blaming my browser. I've gone through several tries at fixing (clearing cache and cookies, reinstalling, etc) and the problem persists. This app should have never been released in this state.
Alex
Nice chrome app, we use it to trigger HR automations and it works pretty well. A bit slow and buggy at times, which is why I don't give it a 5 stars, but still, pretty happy AC has developed this tool.