MasterCook is a great tool for running multiple outlets, I am a Corporate Executive Chef and i use this program religiously. Its great to write recipes and share with other chefs and other Mastercook users, they have pre-selected recipes in there program that are great for research. Any kind of recipes and dishes that you want to create their recipe library is great. Highly recommend this program for any chef or at home user that wants to create recipes or keep your current recipes organized this is the app for you. As a chef i always have ideas for recipes and dishes this is a great tool to organize myself and let my creativity become a reality. Thank MasterCook for all your help and assistance.
The MasterCook for desktop computers is a great recipe archiving and retrieval program. That fact hasn’t changed since it was first developed over 30 years ago. Yes… I have been a user of MasterCook for over 30 years! In addition to the robust program, developments over the past few years now provide a second app called MasterCook Manager. It can operate in conjunction with the desktop version of MasterCook, i.e., backups, or on its own, as a separate online app. It’s great for on-the-go access if you decide not to purchase the desktop program and provides recipe back-up for the desktop version if you have both. I have had versions of MasterCook since V2.0, up to MC2022. From my personal experience, I can attest that it has always been great program, providing a robust recipe archiving, back-up, and retrieval. Now, thanks to MasterCook Manager, it’s even portable. As with any system, there is bound to be a glitch here and there. However, reaching out to the technical support people has never been an issue and the problem is usually resolved quite quickly. Leaving negative reviews without contacting the company resolves nothing. Any time you have a problem, let tech support know that it exists! We need to report those aspects to tech support, so they can fix it. Any time I have had an issue, and it’s not often, it was dealt with promptly and to my satisfaction. They have been friendly and helpful every time.
We have been using Maser Cook for many years and have not encountered any issues with the program. With the recent upgrade to Version 22, we had a couple of hick-ups and we contacted support. Within a hour of submitting our ticket, we had a answer, that led to more questions. The support has been tremendous and very prompt with the answers. Everything is working as it should be. We could not be happier with the program and customer service. Thank you Master Cook!
The MasterCook extension is a major improvement to the program. Importing recipes from websites is much easier to do, and I've had very few corrections to make.
I have been using MasterCook for 8 years starting with Version 11 and love it. Anyone who complains about problems with MasterCook has not contacted MasterCook Support. MasterCook support is the best and most responsive software app support of any I have ever used. They respond quickly and with links to excellent detailed descriptions of how to solve any problem. By using MasterCook support to the fullest you will get maximum benefit from this wonderful app.
I really like the improvements. The only step I think is unnecessary, the yes or no question. So far it has worked flawlessly.
OK, main issue is that you cannot click on anything other than the MC Chrome Importer or it will close. That means you cannot scroll on recipe site to add/change info in Importer before adding it, you cannot do anything else while waiting, and if you happen to scroll off after it finished, you will not see the click here to go to recipe link on the bottom. Other main concern is that is is extremely slow. This time it did have my categories, but they were not in alphabetical order, so finding the category I wanted also took a lot longer than it should have.
Hi Lori, MasterCook does all of the things you mention. When you click on the web page to scroll, the extension hides so it is not in the way. Many customers complained about it being in the way. So, after you scroll the web page, just click on the MasterCook icon to display it again. This new extension for Chrome/Edge has the same link as the Add To MasterCook bookmarklet for Firefox and Safari. After you press the Save button to save the recipe to your account, you will see a link underneath the Save button that lets you click to review the recipe you just imported. Please use that link to view your newly imported recipe in your MasterCook account. Just like the Add To MasterCook bookmarklet for Firefox and Safari, you need to select one of your categories in the Categories drop-down menu in the import window. Do this before you press the Save button in the MasterCook extension. If you need additional help with these things, please send an email to email@example.com so we can give you screenshots and show you how to do these things.
I have used MasterCook for many years. Before updates, previous Chrome Importer Extension functioned better. Lately I have been using Firefox. New Chrome Importer will not let you scroll on recipe site to add/change info in Importer before adding it. It does not automatically open/show newly added recipe in online recipes. It also does not use my categories.
MasterCook just released an updated Web-Importer and it works great. The previous version was a little difficult to use and I had to do a lot of manual edits to get the recipe correct. Now I can use the Import Recipe feature and it is 95% right. The changes that I do have to make are minor, and only because I am picky about how I want the recipes to download into my MasterCook. Now if they can fix the APP Import feature this would be 5 stars. Have not been using it because it pulls in too much non-recipe ads. etc from the page that the recipe is on.
We can solve your problem, if you send an email to firstname.lastname@example.org and let us know which website you are importing. There are two recipe web importers: (1) the add-on for web browsers which works with a trial subscription at MasterCook.com or a paid subscription at MasterCook.com and (2) the Import Assistant within the Windows product. You purchased both the Windows version and a one-year subscription to MasterCook.com. You can certainly get a refund on the subscription part of your order, so you can use the recipe web importer in the Windows program instead.
I just bought MasterCook. I see why it comes with no trial or guarantee. This adin is a joke. Paprika has one on the bookmark that works flawlessly. With this I get strange stuff like "6 butterscotch caramel lollipops" for a Flank Steak recipe. How is that even possible? I paid $175 for something I can't even throw in the trash.
The new extension works great! Every time I have used it, everything is imported in the proper place. I keep the website with the recipe open as sometimes the correct photo does not import. If that happens, I just select EDIT and insert the correct photo. Love it! It is actually easier than what we had before with "Add to Mastercook" on the favorites bar. I've had Mastercook for about 10 years I think. Great job!
In the future just send an email to email@example.com to get quick assistance.
If you come across a website where the recipe isn't importing to your satisfaction, don't fret! Our developers are currently working on the recipe capture algorithm to improve its accuracy. We hope to have it completed by Tuesday, November 3, 2020. Until then you can use the manual import option as demonstrated in this video: https://youtu.be/JnoQ4Ksna3k You definitely don't need to copy or paste. The manual import does that automatically for you! If you need additional help, send an email to firstname.lastname@example.org
Actually, I figured it out. I had to go to the Edge web browser and then navigate from there to the Chrome Web Store and I clicked the button which said to use extensions from other websites on Edge. Then I chose "Add to Chrome" just as I did on the Chrome browser and it added it to Edge. No where in the instructions did it talk you through that so I basically had to figure it out on my own. However, it did work in the end.
I can get this to work on Chrome (albeit it took a bit of searching to find how to use it) but I don't see how this works with Microsoft Edge. There were no instructions for that browser and it is not listed as an add on for Microsoft. The email I received said to "Add to Chrome" button and that it supposedly works from Edge too. I can't figure out how to do that.
You need to delete the previous version you have. Right click on the Add To MasterCook bookmarklet in the Bookmarks bar and select Delete. Then you need to download and install the add-on instead. If you still need help, please send an email to email@example.com so we can solve your problem.
Useless. Every website I try this on, the extension just says that it can't add the recipe and I need to add it manually. Then I have to cut and paste ingredients, directions, etc. If it's just going to do that every time then I might as well just leave the program open and cut and paste directly into it. Again, useless.
I can't get it to work either.